Privacy policy

Last updated: April 18, 2025

1. Introduction

This Privacy Policy describes how Magnetic Mobility Ltd ("we", "our", "us") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.magneticmobility.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

We comply fully with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Data Protection Act 2018 (Ireland), and other applicable European and Irish privacy laws.

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Effective Date," and take any other steps required by applicable law.

3. How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to specific uses set out below, we may use the information to communicate with you, provide and improve the Services, comply with legal obligations, enforce our Terms and Conditions, and protect or defend the Services, our rights, and the rights of our users or others.

4. What Personal Information We Collect

Information You Provide Directly:

  • Contact details: Name, address, phone number, email.

  • Order information: Billing address, shipping address, payment confirmation, email, phone number.

  • Account information: Username, password, security questions.

  • Customer support information: Any information provided in communications with us.

Information We Collect Automatically:

  • Usage Data: Device information, browser information, IP address, interaction with the Site.

  • Cookies and Tracking Technologies: Used to collect Usage Data (see Cookie Policy).

Information from Third Parties:

  • Service providers (e.g., Shopify, payment processors).

  • Advertising and analytics providers (e.g., Google Ads, Facebook Ads, LinkedIn Ads).

5. How We Use Your Personal Information

  • To provide products and services, including processing orders, managing accounts, arranging shipping, and handling returns.

  • For marketing and advertising purposes, where legally permitted.

  • For security and fraud prevention.

  • To improve and maintain the Services.

  • To comply with legal obligations.

We do not sell your personal information.

6. Cookies

We use cookies to:

  • Understand site usage and improve functionality.

  • Power and optimize the Site through Shopify.

  • Target advertisements via Google Ads, Facebook Ads, and LinkedIn Ads.

For more detailed information, see our Cookie Policy and Shopify's Cookie Policy (https://www.shopify.com/legal/cookies).

7. How We Disclose Personal Information

We may share your personal information with:

  • Vendors and service providers (e.g., couriers, IT services, payment processors).

  • Business and marketing partners.

  • Our affiliates.

  • Law enforcement or regulators, where required by law.

We require all third parties to respect the security and confidentiality of your personal data.

8. Security and Retention

We implement appropriate technical and organisational measures to protect your data. However, no security measures are perfect, and transmission over the internet is not entirely secure.

We retain your personal information for as long as necessary to provide the Services and for legitimate business or legal purposes.

9. Your Rights

Depending on your location, you may have rights under GDPR and other laws, including:

  • Access to your personal information.

  • Deletion of your personal information.

  • Correction of inaccurate information.

  • Restriction or objection to processing.

  • Portability of your information.

  • Withdrawal of consent.

To exercise your rights, contact us at admin@magneticmobility.ie.

You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland.

10. International Transfers

If we transfer your information outside of Europe, we will ensure it is protected through lawful mechanisms such as Standard Contractual Clauses.

11. Children's Data

Our Services are not directed to children, and we do not knowingly collect personal information from individuals under 16 years of age.

12. Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

Magnetic Mobility Ltd 93 The Park, Sallins Road, Naas, Co. Kildare, Ireland Email: admin@magneticmobility.ie

Effective from: 18/04/2025