Wholesale terms and conditions
1. Definitions
In these Terms and Conditions of business the following meanings shall apply:
"the Company" shall mean Magnetic Mobility Ltd, 93 The Park, Sallins Road, Naas, Co. Kildare. Reg Number IE687323. The Company's email address is admin@magneticmobility.ie.
"the Customer" shall mean any person or persons, firm or company who buys or agrees to buy goods from the Company.
"the Goods" shall mean goods (or any part of them) despatched by the Company to the Customer following an order made by the Customer by telephone, email, or on the Website but shall not include capital equipment and/or digital equipment which is invoiced separately and governed by supplemental terms and conditions.
"the Website" shall mean the website with the url (www.magneticmobility.com).
2. Conditions Applicable
2.1 These Terms and Conditions shall apply to and govern all contracts for the sale of Goods entered into by the Company to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
2.2 The images of the Goods on the Website and any printed catalogues are for illustrative purposes only. Although every effort has been made to display the colours accurately, the Company cannot guarantee that the Customer's device accurately reflects the colour of the Goods.
2.3 These Terms and Conditions, and any contract between the Company and the Customer, shall be conducted solely in the English language.
2.4 The exercise by the Company of any right pursuant to these Terms and Conditions shall be without prejudice to any other right available to it whether hereunder or under general law.
3. The Order Process
3.1 Order by Telephone or Email: (i) An order constitutes an offer by the Customer to purchase Goods in accordance with these Terms and Conditions. (ii) The order shall only be deemed accepted when the Company confirms acceptance.
3.2 Order by Website: (i) Acknowledgement of receipt of order does not constitute acceptance. (ii) Acceptance is confirmed when a Dispatch Confirmation email is sent.
4. Delivery
4.1 Delivery dates and times specified are approximate only. Time for delivery shall not be of the essence unless expressly agreed in writing.
4.2 The Company shall not be liable for delay in delivery caused by a force majeure event or the Customer's failure to provide adequate delivery instructions.
4.3 Each delivery shall constitute a separate contract.
4.4 Delivery within Ireland shall be via An Post tracked service at a charge of €6 per shipment, free for orders over €500.
4.5 Lead time for certain items may be 4-6 weeks; delays will be notified in advance.
5. Cancelling Orders / Returned Goods
5.1 Non-catalogue Goods may be returned only with prior written authorisation from the Company.
5.2 Catalogue Goods returned must: (i) Include a valid invoice and reason for return. (ii) Be in resaleable condition with all original packaging and accessories. (iii) Be returned within 30 days of delivery.
5.3 Returns received after 30 days will incur a 15% restocking charge.
5.4 Goods damaged or lost in transit will not be credited.
5.5 Damaged Goods must be reported within 3 days of delivery.
5.6 Credit will be provided equal to the original payment.
5.7 Customers must email customerservice@magneticmobility.ie to obtain a returns approval number.
6. Price and Payment
6.1 Prices are as stated in the current price list, catalogue, or Website. This price shall be based on the sum quoted to the Customer in the Company's price list in the catalogue or on the Website but the Company reserves the right to amend those prices at any time in its absolute discretion and to correct clerical errors or omissions.
6.2 All prices are exclusive of VAT unless stated otherwise.
6.3 The cost of packaging, insurance and transport shall be invoiced separately.
6.4 The prices quoted in the Company's price list are in Euros (€). Due to fluctuations in currency exchange rates the Company reserves the right to alter prices charged to Customers outside Ireland.
6.5 Payment Terms: (i) New Irish Customers: Payment upfront for the first two orders; thereafter credit terms (typically 30 days) may be negotiated. (ii) Existing Irish Customers: Retain 45-day credit terms. (iii) International Customers: Payment must be made in advance. (iv) Dropshipping Orders: Immediate payment upon receipt of invoice unless otherwise agreed for large volume customers.
6.6 Payments are to be made by bank transfer. Payments made by credit card shall incur an additional 2% fee.
6.7 Bulk Discounts:
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5% discount on orders over €5,000.
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10% discount on orders over €10,000.
6.8 Early Payment Discount: 2% discount if paid within 30 days.
6.9 Overdue accounts shall accrue interest at 2% per month and will incur all reasonable costs of recovery.
7. Title and Risk
7.1 Risk in the Goods passes upon delivery.
7.2 Title remains with the Company until payment in full is received.
7.3 The Company retains the right to enter premises and recover Goods prior to title passing.
8. Sale Restrictions
8.1 Bracelets sold by the Company may not be resold at trade events, fairs, markets, or on third-party marketplaces such as Amazon, eBay, or Etsy without express written permission.
8.2 The Company reserves the right to terminate the Customer's account for any reason.
8.3 Breach may result in account termination and/or legal action.
9. Warranty
9.1 Other than as expressly provided in these Terms and Conditions and except where goods are sold or services provided to a person dealing as a consumer within the meaning of the Sale of Goods and Supply of Services Act 1980, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permissible by law.
9.2 Where Goods are supplied to the Company with the benefit of a warranty from their manufacturer that warranty will continue to apply to the Goods following sale to the Customer, whether Goods are sold individually or as a package. If alleged defects in Goods prove to have been caused by incorrect operation, cleaning or handling or other improper use, the Company reserves the right to charge for service calls to those Goods. In all other respects the Company will warrant replacement parts for the length of the manufacturer's warranty thereon, and labour for a period of 3 months.
9.3 Warranty on bracelet clasps and stones is valid for 3 months; repairs after 3 months are subject to postage costs.
9.4 Retail customers must provide proof of purchase and a returns approval number.
10. Limitation of Liability
10.1 Nothing in these Conditions shall limit or exclude the Company's liability for any matter in respect of which it would be unlawful for the Company to exclude or restrict liability.
10.2 Subject to clause 10.1, the Company shall not be liable for loss of profit, loss of business, loss of goodwill, loss of opportunity, or any indirect or consequential loss or damage.
10.3 Liability is capped at the value of the Goods or services purchased.
10.4 Claims must be made in writing:
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Within 3 days for shortages or damages.
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Within 5 days for non-delivery.
11. Dropshipping Terms
11.1 Customer accepts and processes end-user orders.
11.2 Customer forwards order details daily or weekly to the Company.
11.3 The Company dispatches the Goods directly to the Customer’s customer, with branding if requested.
11.4 Immediate payment is required upon invoicing, unless agreed otherwise.
12. Force Majeure
12.1 The Company shall not be liable for failure or delay caused by pandemics, strikes, transport delays, natural disasters, government actions, supplier shortages, or other unforeseen events beyond its reasonable control.
13. GDPR Compliance
13.1 The Company complies with Irish and EU data protection legislation.
13.2 The Company uses Google Ads, LinkedIn Ads, and Facebook Ads. Full privacy details are available in the Company's Privacy Policy.
14. Environmental Commitment
14.1 The Company uses FSC-certified packaging and supports sustainable practices.
15. Dispute Resolution
15.1 In the event of a dispute, the parties shall first attempt to resolve the matter through mediation or arbitration before commencing legal action.
16. Intellectual Property
16.1 All trademarks, logos, product descriptions, marketing materials, and images remain the property of the Company and may not be used without prior written consent.
17. Applicable Law and Jurisdiction
17.1 These Terms and Conditions shall be governed by Irish law, and the parties submit to the exclusive jurisdiction of the Irish courts.